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DDIGA GLOBAL

Free checklist

AI Automation Opportunity Assessment

Spot repetitive work in your business that could be safely automated — and what should stay human.

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Best for: Teams spending hours on repetitive admin, follow-ups or data entry

Find the repetitive work

  • List tasks done more than 10 times a week
  • Note how long each takes and who does it
  • Mark tasks that follow the same steps every time
  • Mark tasks where mistakes are common (copying data, reminders)

Good first candidates

  • Enquiry acknowledgement and routing to the right person
  • Appointment reminders and follow-up nudges
  • Moving data between forms, sheets and your CRM
  • Drafting standard replies for a human to review

Keep a human in charge of

  • Pricing, negotiation and final commitments to customers
  • Anything involving health, legal or financial advice
  • Handling complaints
  • Decisions about individual people's data

Before you automate

  • Customers have agreed to be contacted on the channel you'll use
  • You know where customer data will be stored
  • Someone checks automated output weekly at first
  • You can switch the automation off quickly

Optional

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